A welded piece of jewelry is a 14k gold chain that is laser welded seamlessly around your wrist instead of a traditional clasp. This bespoke piece of jewelry is designed to last forever, making it a valuable and meaningful addition to any collection.

14K gold is a hypoallergenic metal, which means it is not likely to cause an allergic reaction.

But if you ever experienced an allergic reaction to 14k gold, we do not recommend this jewelry for you.

The chain is made from 14K gold, which is durable and can last for as long as you like!

14 Gold is not magnetic. So your 14 gold jewelry typically does not set off metal detectors.

Yes, 14K gold is durable and water-resistant. The permanent jewelry is crafted from solid gold, it is less prone to tarnishing than gold-plated jewelry.

Please consult with your doctor before your medical treatment.  If you need to remove the bracelet, simply snip the jump ring and store it safely. You can have it rewelded for HK$80.

We accept both walk-in and pre-booked appointments. However, appointments are encouraged as we cannot guarantee the timeslot and you may need to wait. A deposit of HK$150 will be charged when the reservation is confirmed which is non-refundable.

For the best welding experience. If you are late for more than 10 minutes. Your appointment will be canceled and you need to reschedule for another session.

Yes, you can. All cancellations and rescheduling should be made at least 12 hours before your appointment via +852 6465 7014.

Unfortunately, discounts are not applicable to this service, however, you can still earn moon dollars for the purchase.

Due to limited availability, charms and chains can only be chosen during the welding session.

After you pick your chain and charms, our expertly trained staff will measure the perfect fit for your wrist. Then we will laser weld the bracelet together.

No, the laser welding process is completely painless. The welding happens on the metal only, and we will place a protection mat on your wrist. So it is 100% safe.

Each welding session takes about 20-45 minutes.

Yes, but you can only add charms from our selection of 14K gold charms.

No, you can only add our selection of 14K charms to the permanent bracelet as they are more durable and tarnish-free even for daily use.

No. As the chain needs to be measured and welded seamlessly on your wrist, and we only work with the chain selection in-store to prevent quality issues. So, you can only be able to purchase your chain and charms in our store.

The minimum welding age is 12. If you are under the age of 16, you must be accompanied by an adult.

Like all fine pieces, your new 14k gold jewelry needs some love and attention to stay shiny.

1. Avoid contact with chemicals

Creams and perfumes might cause the 14k gold jewelry to dull slightly. Try to avoid your jewelry in contact with chemicals.

2. Carefully clean with a polishing cloth

In case your 14k gold jewelry seems dull, clean it with a soft, lint-free cloth or a gold polishing cloth, and your jewelry will be shiny again.

3. Avoid your permanent bracelet to get caught on anything

In case your bracelet snaps, you can email or WhatsApp us to arrange a re-weld service for $80.

*If you have other questions on 14K gold jewelry care, please reach out to us by WhatsApp or email.

No, permanent jewelry is not warrantied. However, in the event that your bracelet snaps within 30 days, we will provide a complimentary re-weld service. Please ensure that you retain both the charm and chain.

In case your bracelet snaps within 30 days, we will provide a complimentary re-weld service. Please ensure that you retain both the charms and chain.

If you purposely removed the jump ring and need it re-welded onto your wrist, you can contact us via email or WhatsApp to schedule a re-welding service for $80.

Welded jewelry can be removed by carefully cutting the jump ring with a pair of scissors. Or visit our K11 Musea store for help.

The reweld fee is HK$80. Please keep the chains and charms and have them rewelded when needed.

Your permanent bracelet is personally tailored to you. So it is not included in our returns and exchanges policy.